Lowe’s Hires Robots for the Holidays

PC Magazine | October 29, 2014

By Angela Moscaritolo

Lowe’s is hiring some new workers for the holiday season, but they’re not human.

The hardware store just announced plans to test customer service robots, which will be able to help you locate items in the store, and share real-time information about product promotions and inventory. Dubbed OSHbot, the robots can speak multiple languages and remotely connect with expert employees in other locations to answer project-related questions.

Unfortunately, the robots won’t yet be making an appearance at Lowe’s stores nationwide. Lowe’s will deploy two of the bots at its Orchard Supply Hardware store in San Jose, Calif. to see whether customers and employees embrace the technology.

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