WASHINGTON — Next time you go to
the airport, there may be more eyes on you than you notice.
Specially trained security
personnel are watching body language and facial cues of
passengers for signs of bad intentions. The watcher could be the
attendant who hands you the tray for your laptop or the one
standing behind the ticket-checker. Or the one next to the
curbside baggage attendant.
They're called Behavior
Detection Officers, and they're part of several recent security
upgrades, Transportation Security Administrator Kip Hawley told
an aviation industry group in Washington last month. He
described them as "a wonderful tool to be able to identify and
do risk management prior to somebody coming into the airport or
approaching the crowded checkpoint."
The officers are working in
more than a dozen airports already, according to Paul Ekman, a
former professor at the University of California at San
Francisco who has advised Hawley's agency on the program. Amy
Kudwa, a TSA public affairs specialist, said the agency hopes to
have 500 behavior detection officers in place by the end of
2008.
Kudwa described the effort,
which began as a pilot program in 2006, as "very successful" at
identifying suspicious airline passengers. She said it had
netted drug carriers, illegal immigrants and terrorism suspects.
She wouldn't say more.
At the heart of the new
screening system is a theory that when people try to conceal
their emotions, they reveal their feelings in flashes that Ekman,
a pioneer in the field, calls "micro-expressions." Fear and
disgust are the key ones, he said, because they're associated
with deception.
Behavior detection officers
work in pairs. Typically, one officer sizes up passengers openly
while the other seems to be performing a routine security duty.
A passenger who arouses suspicion, whether by micro-expressions,
social interaction or body language gets subtle but more serious
scrutiny.
A behavior specialist may
decide to move in to help the suspicious passenger recover
belongings that have passed through the baggage X-ray. Or he may
ask where the traveler's going. If more alarms go off, officers
will "refer" the person to law enforcement officials for further
questioning.
The strategy is based on a
time-tested and successful Israeli model, but in the United
States, the scrutiny is much less invasive, Ekman said. American
officers receive 16 hours of training — far less than their
Israeli counterparts_ because U.S. officials want to be less
intrusive.
The use of "micro-expressions"
to identify hidden emotions began nearly 30 years ago when Ekman
and colleague Maureen O'Sullivan began studying videotapes of
people telling lies. When they slowed down the videotapes, they
noticed distinct facial movements and began to catalogue them.
They were flickers of expression that lasted no more than a
fraction of a second.
The Department of Homeland
Security hopes to dramatically enhance such security practices.
Jay M. Cohen, undersecretary
of Homeland Security for Science and Technology, said in May
that he wants to automate passenger screening by using videocams
and computers to measure and analyze heart rate, respiration,
body temperature and verbal responses as well as facial
micro-expressions.
Homeland Security is seeking
proposals from scientists to develop such technology. The
deadline for submissions is Aug. 31.
The system also would be used
for port security, special-event screening and other security
screening tasks.
It faces high hurdles,
however.
Different cultures express
themselves differently. Expressions and body language are easy
to misread, and no one's catalogued them all. Ekman notes that
each culture has its own specific body language, but that little
has been done to study each individually in order to incorporate
them in a surveillance program.
In addition, automation won't
be easy, especially for the multiple variables a computer needs
to size up people. Ekman thinks people can do it better. "And
it's going to be hard to get machines that are as accurate as
trained human beings," Ekman said.
Finally, the extensive
data-gathering of passengers' personal information will raise
civil-liberties concerns. "If you discover that someone is at
risk for heart disease, what happens to that information?" Ekman
asked. "How can we be certain that it's not sold to third
parties?"
Whether mass-automated
security screening will ever be effective is unclear. In Cohen's
PowerPoint slide accompanying his aviation industry presentation
was this slogan: "Every truly great accomplishment is at first
impossible."