Major grocer getting rid of self-checkout lanes

MSNBC | July 8, 2011

By Anika Anand

One of the nation’s major grocery store chains is eliminating self-checkout lanes in an effort to encourage more human contact with its customers.

Albertsons LLC, which operates 217 stores in seven Western and Southern states, will eliminate all self-checkout lanes in the 100 stores that have them and will replace them with standard or express lanes, a spokeswoman said.

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